Home is Where the Wine Is - Mug

Thank you for shopping at Mythical Mayhem! We are delighted to offer you a hassle-free and reliable shipping experience. Below, you will find important details regarding our shipping policy to help you understand the shipping process and delivery times for your orders.

1. Order Processing Time:

• All orders will be processed within [2-7] business days after payment confirmation. Business days are Monday to Friday, excluding public holidays.

• We offer a range of shipping methods to cater to your delivery needs.
• The shipping carrier for each order will be determined based on various factors such as the destination, package weight, and shipping method selected at checkout.

3. Estimated Delivery Time:

• The estimated delivery time is calculated from the date of order processing, not from the date of purchase.
• Standard Shipping: Estimated delivery within [2-7] business days.

4. Shipping Rates:

• Shipping costs will be calculated at checkout based on the chosen shipping method, package weight, and destination.
• We may offer free shipping promotions from time to time, subject to specific terms and conditions.

5. Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email containing the tracking number and a link to track your package's journey.

6. Shipment Delays:

• While we strive to deliver your order within the estimated timeframe, some factors may cause shipping delays, including but not limited to weather conditions, carrier delays, customs clearance, or unforeseen events.
• We will do our best to keep you informed of any significant delays and work diligently to resolve them promptly.

7. International Shipping:

• At this time we do not offer International Shipping.

8. Incorrect Address:

• It is essential to provide accurate shipping information at the time of placing the order. If you notice an error in your shipping address, please contact us immediately to make corrections before the order is shipped. We are not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.

9. Undeliverable Packages:

• In the event of a failed delivery attempt due to an incorrect address, multiple unsuccessful delivery attempts, or refusal of the package, the order may be returned to us. In such cases, we will contact you to arrange for reshipment or issue a refund, excluding shipping charges.

10. Order Status Inquiries:

• For any questions or concerns regarding your order's status, tracking, or shipping, please don't hesitate to contact our customer support team. We are available to assist you and provide timely updates.

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Shipping Policy. We reserve the right to modify or update this policy at any time. Any changes to the policy will be posted on our website with the revised effective date.

If you have any additional questions or need further clarification about our shipping policy, feel free to contact our customer support team.

Thank you for choosing Mythical Mayhem. Happy shopping!